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FAQ

Product/Ingredients

Are your products vegan?

Most products are vegan! The only ingredient to look out for is honey. I never test any ingredients or products on animals, nor do I purchase from companies that do. All products are tested on willing friends and family. :)

Do you offer discounts?

I sure do! The best way to stay informed about discounts is to sign up for the Moonletter! The subscribers always get the inside scoop. I do send occasional discount codes with shipped orders.

Are your products safe during pregnancy and/or breastfeeding?

While I do have some products geared towards breastfeeding moms, please keep in mind that I do not know your medical history. All ingredients are listed on the product’s page, and you should always consult with your doctor before starting a new herbal regimen.

Are your products organic?

Just about! Most ingredients are organic, with the exception of certain ingredients like the alcohol used for tinctures. Unfortunately, due to Mississippi state laws, I cannot obtain organic cane spirits. As soon as the law changes, I will switch immediately! I work with many small farms around the US, who cannot afford certification yet, but still farm organically as well. 

Where do you source your herbs and ingredients?

Most herbs come from small farms around the United States. On occasion, I do source from larger sustainable herb suppliers and wild crafters. Wild crafted herbs are kept to a minimum and never purchased on the mass market. Occasionally, you will see products made from herbs cultivated in my garden. They will be labeled as such.

Do you have samples?

Because this is a small business, I do not offer free samples. However, I do have Trial Size offerings of some products! Occasionally, you may find some little gifts within your purchases.

 

Shipping & Returns

What is your return policy?

Due to the nature of my products, I cannot accept returns. If your order is damaged during transit, please contact USPS. All orders are shipped with insurance. Please still contact me if this happens so I can be aware of all issues!

Do you ship internationally?

I sure do! If the rate seems too high for you, please contact me with what you wish to purchase and address for the exact rate. International shipping can be a bit tricky through the site and come out incredibly expensive. 

Do you offer local pickup?

I sure do! Once you get to checkout you will see an option for “Store/Local Pickup”. Leave me a note, or email to schedule a pickup. Please allow 1-3 days for pickup.

How long will my order take to ship?

I do my best to get your orders out as fast as possible, typically 1-3 business days. However, some products are made to order and can take up to 5 days. I normally ship orders every Tuesday, Thursday, and Saturday.

 

Herbalism

 

How can I learn about herbalism/do you have any tips for new herbalists?

I recommend reading all the books you can get! Luckily, there are plenty of books, youtube, blogs, and even schools around. Only you can choose the best program for you. Just search around, I promise they are not that hard to find.

Do you offer herbal consultations?

Unfortunately, at this time I do not! I am about to start another intensive course which will take up all of my free time. Once I finish, I will open my books again!